At Ship-Pal, we strive to protect and respect your privacy.
Who are we (Ship Pal)?
We at Ship-Pal pride ourselves in connecting shoppers and travelers from around the world. By registering as a Shopper or a Traveler with us, we will strive to give you the most pleasant experience in ordering a product from abroad or in helping you earn money while travelling as you help a shopper with their order.
What information do we collect?
We at Ship-Pal receive, collect and store any information you enter on our website or provide us in any other way by interacting with our website. In addition, we may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password), comments, feedback, reviews, recommendations, and personal profile. Additionally, we use this information to:
Communicate with you, screen our orders for potential risk or fraud.
We use device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).
How do we collect information?
When you create an order or add trip details on our website or even log in, as part of the process, we collect personal information you give us such as your name, address, trip details, order details, email address etc. only for the purpose of matching travelers with shopper on Ship-Pal. The data collected helps us make more accurate matches and provide better service to the users of Ship-Pal.
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the services of Ship-Pal.
To process orders and requests for quotations that you have submitted
To provide our Users with ongoing customer assistance and technical support.
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages.
To notify you of changes to our services
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do you store, use, share and disclose our site visitors' personal information?
Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
How do we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to verify information, to poll your opinions through surveys or questionnaires, to send updates about our company and services, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How do we secure this data?
All the communication that happens between our system and yours, is secured by standard SSL encryption. All the data that is stored in our systems follows the standard industry practices of security and privacy.
Do we disclose this information to any third party?
No, we don't. Neither do we sell or rent your information to any third party. We never share any of the above mentioned information with any third party or organization unless, it is required to do so as per the law.
We also will not share your personal information to any Third Party for marketing purpose.
Please also note, this data is retained in our systems as per our Data retention policy that is defined below.
How can our site visitors withdraw their consent?
If you don’t want us to process your data anymore, please send us a mail from your Ship-pal signed up email to email@example.com
When you place an order through the Site, we will maintain your Order Information and Personal Information you have provided to us for our records unless and until you ask us to delete this information.
Ship-Pal.net is not intended for individuals under the age of 18.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information above. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Ship-Pal adheres to the GDPR guidelines and ensures the data is securely stored and not used for any other purposes than those mentioned above.
Under GDPR (EU) 2016/679, any personal data that is collected during the usage of our service, like Name, Phone number or Email address is stored securely in our systems - following the standard industry practices of security and privacy. Any such data is not shared with any third party or organization, unless it is required to do so by the law.
Links to other websites
In addition, if landed on our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and request you to check the policy of that third party site.
Questions and our contact information:
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to please send us a mail from your Ship-pal signed up email-id to firstname.lastname@example.org
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.